Warning on Internet Equipment Swap Out Scam

If you receive a call from an individual who says they are representing a telephone, cable or internet service provider informing you that you need to update or replace and because you are a senior you are eligible for a discount HANG-UP!

The MA SMP Program has received reports that consumers being called with offers of deep discounts on equipment if they pay immediately over the phone. Don’t fall for this scam!

If you receive such a call or if you believe you are eligible for new equipment, call your provider using a trusted phone number. Never give out sensitive bank information, your credit card number, or your Medicare number to anyone you don’t know and trust. Report suspicious calls to the MA SMP Program’s Report-A-Scam phone line, 978-946-1243 or at ReportAScam@MASMP.org.