Water Service Line Inventory
What is the Water Service Line Inventory Project?
In 2021 US EPA published revisions to the Lead and Copper Rule that are intended to better protect children and communities from lead exposure risks and support efforts to remove lead from drinking water. The revisions require all Public Water Systems to complete an
inventory of all service lines connected to their distribution system and develop a Lead Service Line Replacement Plan. The inventory must include the pipe material and other information for both the system-owned and customer-owned portions of the service line between the water main and a structure.
The Inventory and Replacement Plan must be submitted by October 16, 2024.
project include:
- Review of all existing records that may contain information on the material of each service line
Distribution of Survey
- Distribute a survey with instructions so customers may provide information or photos of their service line to help identify the pipe material
Service Line Inspections
- Conduct service line inspections in person where Holden Water Department staff and/or a contractor will inspect the service line as it enters a customer’s property
Public Education and Notification
- Provide public education and notification materials to customers and the community regarding development of the inventory and replacement plan and other general information about lead, potential exposure and health impacts from lead
The Holden Water Department is committed to providing its customers with a safe and reliable source of drinking water and regularly conducts sampling for lead in accordance with state and federal requirements. Information regarding lead in drinking water is provided in theWater Department’s Annual Water Quality Report. The Department’s website will be updated regularly to include information on the new requirements under the Lead and Copper RuleRevisions, the status of funding under the DWSRF, and additional details on those activities listed above to develop the inventory. If you would like to help the Holden Water Department develop their water service line inventory, please review the information provided on this website with step-by-step instructions to locate and determine the material type of your service line, and then complete the Customer Survey by clicking the link below.
For more information on lead in drinking water please visit:
MassDEP: https://www.mass.gov/lead-in-drinking-water
US EPA: https://www.epa.gov/safewater/lead
Lead Service Line Replacement Collaborative: https://www.lslr-collaborative.org/
Please contact the Holden Water Department here with any questions or concerns:
https://www.holdenma.gov/water-and-sewer-division
(Water Service): (508) 210-5550
Thank you for your help in this important endeavor.